{
  "id": "iphone13-heat-pause",
  "modelId": "iphone13",
  "title": "Heat and Charging On Hold observations",
  "intent": "Record warning, workload and recovery after cooling without deliberately reproducing overheating.",
  "category": "power",
  "sourceIds": [
    "iphone-heat",
    "iphone-charge",
    "iphone-safety"
  ],
  "prerequisites": [
    "No swelling, smoke or physical damage",
    "A cooler shaded place is available"
  ],
  "tools": [
    "Only normal device observations; no temperature probe required"
  ],
  "steps": [
    {
      "id": "warning",
      "text": "Record what appeared: Charging On Hold, dimmed screen, a temperature warning or an unexpected shutdown. Warmth alone and an onscreen warning are different observations.",
      "sourceIds": [
        "iphone-heat"
      ],
      "locator": "Device gets too warm; Charging On Hold; warning screen"
    },
    {
      "id": "context",
      "text": "Select the activity that was already occurring, such as charging, navigation, camera use or setup. Do not recreate heavy load to generate another warning.",
      "sourceIds": [
        "iphone-heat"
      ],
      "locator": "Conditions that can cause warmth"
    },
    {
      "id": "cool",
      "text": "For a temperature warning, turn the phone off, move away from sun or heat and let it cool. Stop active use while cooling.",
      "sourceIds": [
        "iphone-heat"
      ],
      "locator": "If a temperature warning screen appears"
    },
    {
      "id": "return",
      "text": "After it has cooled, observe ordinary use. Record whether brightness or charging returns; there is no fixed cooling countdown that proves safety.",
      "sourceIds": [
        "iphone-heat"
      ],
      "locator": "Normal behavior resumes after cooling"
    },
    {
      "id": "repeat",
      "text": "If the same warning returns in normal cooler conditions, save the recurrence and contact Apple. A charging pause near a high charge level alone does not identify battery failure.",
      "sourceIds": [
        "iphone-charge"
      ],
      "locator": "Device stopped charging at 80 percent"
    }
  ],
  "checks": [
    {
      "id": "safety",
      "goal": "Check for a reason to stop before powered tests.",
      "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
      "sourceIds": [
        "iphone-safety"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger; safe to continue",
          "next": "temperature"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm safety",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "temperature",
      "question": "Is a temperature warning still present or is the phone still too hot for normal handling?",
      "goal": "Prioritize cooling over testing.",
      "sourceIds": [
        "iphone-heat"
      ],
      "options": [
        {
          "id": "cool",
          "label": "Cooled; ordinary use is comfortable",
          "next": "recurrence"
        },
        {
          "id": "hot",
          "label": "Still hot or warning present",
          "next": "attention"
        },
        {
          "id": "unknown",
          "label": "Cannot assess safely",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "recurrence",
      "question": "What happened during ordinary use after cooling?",
      "goal": "Record recovery without deliberate stress.",
      "sourceIds": [
        "iphone-heat"
      ],
      "options": [
        {
          "id": "returned",
          "label": "Normal display/charging returned",
          "next": "ready"
        },
        {
          "id": "recurs",
          "label": "Warning or shutdown recurred in cooler use",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "No later observation yet",
          "next": "uncertain"
        }
      ]
    }
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Comparison recorded",
      "text": "Keep the activity and warning record. A recovered temperature restriction is a useful observation, not a full battery-health assessment.",
      "handoff": [
        "Exact warning category and activity already in progress",
        "Charging connection and environment category",
        "Return to normal or recurrence after cooling"
      ]
    },
    "attention": {
      "type": "maintenance_possible",
      "title": "Complete the missing preparation",
      "text": "Leave the phone out of heat and allow cooling before normal use. Do not repeat heavy activity to test the limit.",
      "handoff": [
        "Allow cooling in a shaded ventilated place; no forced rapid-cooling technique is needed.",
        "Exact warning category and activity already in progress",
        "Charging connection and environment category",
        "Return to normal or recurrence after cooling"
      ]
    },
    "service": {
      "type": "service_needed",
      "title": "Discuss the recorded result with support",
      "text": "Tell Apple which warning or shutdown returned in cooler ordinary use and whether charging was connected.",
      "handoff": [
        "Exact warning category and activity already in progress",
        "Charging connection and environment category",
        "Return to normal or recurrence after cooling"
      ]
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Keep the unknowns in your handoff",
      "text": "No safe post-cooling observation exists yet. Preserve the initial warning and leave recovery unknown.",
      "handoff": [
        "Tell the provider whether the warning cleared and whether later ordinary use was observed.",
        "Exact warning category and activity already in progress",
        "Charging connection and environment category",
        "Return to normal or recurrence after cooling"
      ]
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop powered checks",
      "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Apple or an authorized provider; use local emergency help for immediate fire danger.",
      "handoff": [
        "Report any smoke, casing change or suspected battery damage rather than treating it as ordinary warmth.",
        "Exact warning category and activity already in progress",
        "Charging connection and environment category",
        "Return to normal or recurrence after cooling"
      ]
    }
  },
  "outcomeChecks": [
    "Keep the activity and warning record. A recovered temperature restriction is a useful observation, not a full battery-health assessment.",
    "Tell Apple which warning or shutdown returned in cooler ordinary use and whether charging was connected."
  ],
  "diagramId": "phone-heat-response",
  "workflow": {
    "family": "intermittent-log",
    "summary": "Log naturally occurring temperature events and the first safe later observation.",
    "fields": [
      {
        "id": "heat-message",
        "label": "Observed indication",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "hold",
            "label": "Charging On Hold"
          },
          {
            "value": "temperature",
            "label": "Temperature warning"
          },
          {
            "value": "dim",
            "label": "Screen dimmed"
          },
          {
            "value": "shutdown",
            "label": "Unexpected shutdown"
          },
          {
            "value": "warm",
            "label": "Warmth without message"
          }
        ]
      },
      {
        "id": "heat-activity",
        "label": "Activity before event",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "charge",
            "label": "Charging while idle"
          },
          {
            "value": "navigation",
            "label": "Navigation"
          },
          {
            "value": "camera",
            "label": "Camera/video"
          },
          {
            "value": "setup",
            "label": "Setup or restore"
          },
          {
            "value": "ordinary",
            "label": "Light ordinary use"
          }
        ]
      },
      {
        "id": "heat-environment",
        "label": "Environment",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "sun",
            "label": "Sunlight or hot enclosed area"
          },
          {
            "value": "ventilated",
            "label": "Cooler ventilated room"
          },
          {
            "value": "pocket",
            "label": "Covered or enclosed space"
          }
        ]
      },
      {
        "id": "cooling-result",
        "label": "After cooling",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "normal",
            "label": "Normal behavior returned"
          },
          {
            "value": "repeated",
            "label": "Warning/shutdown returned"
          },
          {
            "value": "pending",
            "label": "No later observation"
          }
        ]
      }
    ],
    "matrix": {
      "title": "Temperature-event stages",
      "rows": [
        {
          "id": "normal-before",
          "label": "Ordinary use before event",
          "condition": "Historical observation only; do not reproduce heat"
        },
        {
          "id": "cool-return",
          "label": "Ordinary use after cooling",
          "condition": "No warning present; comfortable handling"
        },
        {
          "id": "cool-charge",
          "label": "Charging after cooling",
          "condition": "Only when safe; original compatible setup"
        }
      ],
      "results": [
        {
          "value": "not-tested",
          "label": "Not tested"
        },
        {
          "value": "works",
          "label": "Expected result"
        },
        {
          "value": "fails",
          "label": "Problem observed"
        },
        {
          "value": "intermittent",
          "label": "Intermittent"
        },
        {
          "value": "not-applicable",
          "label": "Not applicable"
        }
      ]
    },
    "reportFocus": [
      "Warning versus warmth alone",
      "Recurrence under cooler ordinary conditions"
    ],
    "notDoneGuidance": [
      "Do not deliberately overheat the phone for a matrix row.",
      "There is no assumed cooling time or temperature reading in this record."
    ],
    "logPrompts": [
      "Charging paused during an existing activity",
      "Temperature warning appeared",
      "Normal behavior returned after cooling",
      "Warning recurred in cooler ordinary use"
    ],
    "osOptions": [
      "ios",
      "ios-unknown"
    ]
  },
  "entityKind": "task",
  "version": "2.0.0",
  "deviceFamily": "phone",
  "modelApplicability": {
    "id": "iphone13",
    "name": "iPhone 13",
    "family": "phone",
    "revision": "Standard iPhone 13 (2021), Lightning",
    "os": "iOS 15 or later; use the support page matching your installed iOS for service settings.",
    "region": "US-first service preparation; local service eligibility varies.",
    "help": "Open Settings → General → About. Read Model Name: it must say iPhone 13. Do not enter the serial number here.",
    "exclusions": [
      "iPhone 13 mini",
      "iPhone 13 Pro",
      "iPhone 13 Pro Max",
      "iPhone 15"
    ],
    "sourceIds": [
      "iphone-id",
      "iphone-spec",
      "iphone-service"
    ]
  },
  "exclusions": [
    "iPhone 13 mini",
    "iPhone 13 Pro",
    "iPhone 13 Pro Max",
    "iPhone 15"
  ],
  "materials": [
    "Keep any existing backup accessible to you.",
    "Keep credentials and personal files outside this record."
  ],
  "stopConditions": [
    "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
    "Set damaged accessories aside. Do not open mains adapters or force connectors.",
    "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "temperature"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "temperature",
      "answer": "cool",
      "to": "recurrence"
    },
    {
      "from": "temperature",
      "answer": "hot",
      "to": "attention"
    },
    {
      "from": "temperature",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "recurrence",
      "answer": "returned",
      "to": "ready"
    },
    {
      "from": "recurrence",
      "answer": "recurs",
      "to": "service"
    },
    {
      "from": "recurrence",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "sources": [
    {
      "id": "iphone-heat",
      "title": "iPhone temperature management",
      "url": "https://support.apple.com/en-us/118431",
      "locator": "Device gets too warm; Charging On Hold; Temperature warning",
      "purpose": "Cooling and temperature-related charging/display restrictions",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "iphone-charge",
      "title": "If your iPhone will not charge",
      "url": "https://support.apple.com/en-ie/108805",
      "locator": "If your device will not charge, steps 1–8",
      "purpose": "External power checks and two 30-minute charging intervals",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed.",
      "verifiedUnits": {
        "minutes": [
          30
        ]
      }
    },
    {
      "id": "iphone-safety",
      "title": "Important safety information for iPhone",
      "url": "https://support.apple.com/guide/iphone/important-safety-information-iph301fc905/26/ios/26",
      "locator": "Handling; Repairing; Battery; Charging",
      "purpose": "Stop use for suspected damage and use trained battery service",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "iphone-id",
      "title": "Identify your iPhone model",
      "url": "https://support.apple.com/en-ie/108044",
      "locator": "Find the model name / iPhone 13",
      "purpose": "Model confirmation",
      "checkedAt": "2026-10-04",
      "reuse": "Reference only. Original paraphrase; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    },
    {
      "id": "iphone-spec",
      "title": "iPhone 13 technical specifications",
      "url": "https://support.apple.com/en-ie/111872",
      "locator": "External Buttons and Connectors; Power and Battery",
      "purpose": "Lightning, physical controls and wireless charging applicability",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "iphone-service",
      "title": "Prepare iPhone for a service appointment",
      "url": "https://support.apple.com/en-us/109519",
      "locator": "Get ready; Bring in; Get back from service",
      "purpose": "Backup, OS-specific service readiness, credential privacy and returned-device data",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-heat",
      "title": "Help keep Pixel from getting too warm",
      "url": "https://support.google.com/pixelphone/answer/3333708?hl=en",
      "locator": "Temperature; How phone protects itself; Too hot",
      "purpose": "Cool-down response and recurring shutdown escalation",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "id": "phone-heat-response",
      "path": "/assets/phone-heat-response.svg",
      "title": "Heat-event observation path",
      "alt": "Schematic flow from a naturally occurring warning to stopped active use, safe cooling and a later ordinary-use observation; repeated warnings lead to support.",
      "sourceIds": [
        "iphone-heat",
        "pixel-heat"
      ],
      "caption": "Original cooling and observation schematic. Do not deliberately reproduce a heat warning or assume a fixed cooling time.",
      "kind": "Original schematic"
    }
  ],
  "relatedIds": [
    "iphone13-liquid-alert",
    "iphone13-wired-charge",
    "iphone13-touch-response"
  ],
  "estimatedDuration": {
    "minutes": 20,
    "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
  }
}