{
  "id": "iphone13-wired-charge",
  "version": "1.0.0",
  "title": "Wired charging checks",
  "deviceFamily": "phone",
  "modelId": "iphone13",
  "modelApplicability": {
    "id": "iphone13",
    "name": "iPhone 13",
    "family": "phone",
    "revision": "Standard iPhone 13 (2021), Lightning",
    "os": "iOS 15 or later; use the support page matching your installed iOS for service settings.",
    "region": "US-first service preparation; local service eligibility varies.",
    "help": "Open Settings → General → About. Read Model Name: it must say iPhone 13. Do not enter the serial number here.",
    "exclusions": [
      "iPhone 13 mini",
      "iPhone 13 Pro",
      "iPhone 13 Pro Max",
      "iPhone 15"
    ],
    "sourceIds": [
      "iphone-id",
      "iphone-spec",
      "iphone-service"
    ]
  },
  "exclusions": [
    "iPhone 13 mini",
    "iPhone 13 Pro",
    "iPhone 13 Pro Max",
    "iPhone 15"
  ],
  "intent": "Separate cable and power problems from a phone that needs service.",
  "category": "power",
  "prerequisites": [
    "Phone and connector are dry",
    "You can safely use a known working outlet"
  ],
  "tools": [
    "Undamaged Lightning cable",
    "Compatible undamaged USB charger"
  ],
  "materials": [
    "A private place to keep your findings",
    "A current backup if the device is accessible"
  ],
  "checks": [
    {
      "id": "safety",
      "goal": "Separate unsafe hardware from routine preparation.",
      "question": "Any swelling, casing separation, liquid damage, smoke, burning smell, or damaged battery/adapter?",
      "sourceIds": [
        "iphone-heat"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger",
          "next": "check-1"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-1",
      "goal": "Establish a safe charging setup.",
      "question": "Did an undamaged cable and working outlet give a firm direct connection?",
      "sourceIds": [
        "iphone-charge",
        "iphone-spec"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Yes",
          "next": "check-2"
        },
        {
          "id": "no",
          "label": "No",
          "next": "attention"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "check-2",
      "goal": "Record a visible response.",
      "question": "Did the phone show charging or turn on after the sourced charging and restart checks?",
      "sourceIds": [
        "iphone-charge",
        "iphone-spec"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Charging or power returned",
          "next": "ready"
        },
        {
          "id": "no",
          "label": "Still no response",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "Not checked / unsure",
          "next": "uncertain"
        }
      ]
    }
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "check-1"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "check-1",
      "answer": "yes",
      "to": "check-2"
    },
    {
      "from": "check-1",
      "answer": "no",
      "to": "attention"
    },
    {
      "from": "check-1",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "check-2",
      "answer": "yes",
      "to": "ready"
    },
    {
      "from": "check-2",
      "answer": "no",
      "to": "service"
    },
    {
      "from": "check-2",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "steps": [
    {
      "id": "step-1",
      "text": "Inspect the Lightning cable and adapter for fraying, bent contacts or damage. Set damaged accessories aside; do not repair the adapter.",
      "sourceIds": [
        "iphone-charge",
        "iphone-spec"
      ],
      "locator": "Apple charging article: If your device will not charge, steps 1–8"
    },
    {
      "id": "step-2",
      "text": "Use a firm direct connection to a working wall outlet. Inspect the Lightning opening visually. Do not insert a tool or force the connector; ask for help if debris cannot be removed safely.",
      "sourceIds": [
        "iphone-charge",
        "iphone-spec"
      ],
      "locator": "Apple charging article: If your device will not charge, steps 1–8"
    },
    {
      "id": "step-3",
      "text": "Allow 30 minutes of charging. If it will not turn on, quickly press volume up, quickly press volume down, then hold the side button until the Apple logo appears.",
      "sourceIds": [
        "iphone-charge",
        "iphone-spec"
      ],
      "locator": "Apple charging article: If your device will not charge, steps 1–8"
    },
    {
      "id": "step-4",
      "text": "Allow another 30 minutes of charging. Note whether the battery indicator appeared and whether a different undamaged cable made a difference.",
      "sourceIds": [
        "iphone-charge",
        "iphone-spec"
      ],
      "locator": "Apple charging article: If your device will not charge, steps 1–8"
    }
  ],
  "outcomeChecks": [
    "Record the working cable/outlet combination. Back up once the phone is available; recurrence needs follow-up.",
    "No charging response after these checks warrants Apple service; it does not identify the battery as the cause."
  ],
  "stopConditions": [
    "Stop using and charging a swollen or damaged battery. Do not open, compress, puncture, or attempt battery removal. Contact the manufacturer or a qualified service provider.",
    "Disconnect a damaged accessory if it is safe to do so. Do not open a mains power adapter.",
    "Save accessible data before restarting. Do not reset, erase, flash firmware, bypass a lock, or open the enclosure in this task."
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Checks recorded",
      "text": "Record the working cable/outlet combination. Back up once the phone is available; recurrence needs follow-up."
    },
    "service": {
      "type": "service_needed",
      "title": "Arrange service or support",
      "text": "No charging response after these checks warrants Apple service; it does not identify the battery as the cause."
    },
    "attention": {
      "type": "maintenance_possible",
      "title": "Complete the preparation first",
      "text": "Review the relevant step above. Gather the missing item or perform the reversible check, then go back and update your answer. A missing prerequisite does not identify a failed part."
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Save an incomplete preparation record",
      "text": "Your observation is still unknown. Save the unanswered checks and use the linked support instructions or a qualified provider to confirm the next step."
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop and get professional help",
      "text": "Do not charge, use, open or press on a device with suspected battery damage. Do not handle hot or smoking equipment. Seek the manufacturer’s safety and service guidance; use local emergency services if there is an immediate fire risk."
    }
  },
  "sources": [
    {
      "id": "iphone-charge",
      "title": "If your iPhone will not charge",
      "url": "https://support.apple.com/en-ie/108805",
      "locator": "If your device will not charge",
      "purpose": "Cable checks, 30-minute charging intervals, iPhone 8-or-later restart",
      "checkedAt": "2026-10-04",
      "reuse": "Reference only. Original paraphrase; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    },
    {
      "id": "iphone-spec",
      "title": "iPhone 13 technical specifications",
      "url": "https://support.apple.com/en-ie/111872",
      "locator": "External Buttons and Connectors",
      "purpose": "Lightning connector and Ring/Silent switch",
      "checkedAt": "2026-10-04",
      "reuse": "Reference only. Original paraphrase; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    },
    {
      "id": "iphone-id",
      "title": "Identify your iPhone model",
      "url": "https://support.apple.com/en-ie/108044",
      "locator": "Find the model name / iPhone 13",
      "purpose": "Model confirmation",
      "checkedAt": "2026-10-04",
      "reuse": "Reference only. Original paraphrase; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    },
    {
      "id": "iphone-service",
      "title": "Prepare iPhone for a service appointment",
      "url": "https://support.apple.com/en-us/109519",
      "locator": "Get your iPhone ready / When you bring it in",
      "purpose": "Backup, account credentials, service checklist and OS-dependent Find My requirements",
      "checkedAt": "2026-10-04",
      "reuse": "Reference only. Original paraphrase; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    },
    {
      "id": "iphone-heat",
      "title": "iPhone temperature management",
      "url": "https://support.apple.com/en-us/118431",
      "locator": "Temperature warning screen",
      "purpose": "Stop use and allow cooling",
      "checkedAt": "2026-10-04",
      "reuse": "Reference only. Original paraphrase; no copied images or manual pages.",
      "licenseStatus": "Public support document; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "path": "/assets/decision-flow.svg",
      "kind": "Original schematic",
      "alt": "Model match, danger check, observation, then preparation or service"
    }
  ],
  "relatedIds": [
    "iphone13-liquid-alert",
    "iphone13-touch-response",
    "iphone13-speaker-sound"
  ],
  "estimatedDuration": {
    "minutes": 15,
    "label": "Planning estimate; excludes charging, cooling, backups and service. Not a measured repair time."
  }
}