BenchReady — Wireless charging: alignment and case comparison
Standard iPhone 13 (2021), Lightning · 2.0.0
Compare a known Qi setup with alignment, covering and wired-power conditions.

MODEL FIT
Open Settings → General → About. Read Model Name: it must say iPhone 13. Do not enter the serial number here.
iOS 15 or later; use the support page matching your installed iOS for service settings.
Excluded: iPhone 13 mini; iPhone 13 Pro; iPhone 13 Pro Max; iPhone 15

PREPARATION
[ ] Phone and charger dry, intact and cool
[ ] Qi-certified charger with its recommended adapter
[ ] Existing Qi charger and recommended power supply
[ ] Compatible Lightning setup for an optional separate comparison
[ ] Keep any existing backup accessible to you.
[ ] Keep credentials and personal files outside this record.

GUIDE
1. Power the Qi charger with its supplied or recommended adapter on a level surface. Disconnect Lightning before judging wireless charging.
Sources: https://support.apple.com/en-us/108377; Charge wirelessly; USB connection takes precedence
2. Set the iPhone display-up in the charger center or manufacturer-marked position. Look for the charging indication after a few seconds.
Sources: https://support.apple.com/en-us/108377; Charge wirelessly steps 3–4
3. Remove thick, metal or battery cases if safely removable. Keep cards, magnetic mounts and other objects out of the phone-to-pad gap.
Sources: https://support.apple.com/en-us/108377; Learn more: objects and cases
4. Observe without moving or using the phone. If a notification shifts its position, record that occurrence instead of repeatedly sliding it around.
Sources: https://support.apple.com/en-us/108377; Vibration can shift position
5. If an intact Lightning setup is available and the connector is dry, compare wired charging separately. If warmth pauses charging, let the phone cool before another observation.
Sources: https://support.apple.com/en-ie/108805; Different cable/charger; charging behavior

EVIDENCE TO RECORD
Wireless charger: Not recorded
Phone-to-pad gap: Not recorded
Lightning during wireless check: Not recorded
Observed movement: Not recorded
Centered wireless — Qi pad, recommended supply, Lightning disconnected: Not checked
Wireless with obstructing case removed — Same pad/supply and marked position: Not checked
Wireless while resting still — Same clear setup; no active use: Not checked
Separate Lightning check — Pad no longer used; dry compatible wired setup: Not checked

STOP CONDITIONS
Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.
Set damaged accessories aside. Do not open mains adapters or force connectors.
Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step.

OUTCOMES
Comparison recorded: Save the alignment and covering that allowed charging. Observe recurrence during ordinary use before calling the issue resolved.
- Pad compatibility and recommended supply confirmation
- Centered case-on/case-off results
- Separate wired result and whether movement interrupted charging
Complete the missing preparation: Confirm pad compatibility, supply and centering before interpreting a charging failure.
- Use the charger maker’s power adapter and placement instructions.
- Pad compatibility and recommended supply confirmation
- Centered case-on/case-off results
- Separate wired result and whether movement interrupted charging
Discuss the recorded result with support: Discuss the wireless-only or both-path result with Apple and the charger maker. Bring the charger compatibility information.
- Pad compatibility and recommended supply confirmation
- Centered case-on/case-off results
- Separate wired result and whether movement interrupted charging
Keep the unknowns in your handoff: The Qi setup or separate wired comparison was unavailable; no wireless hardware conclusion is supported.
- Identify whether Qi compatibility, pad supply or wired comparison remains unchecked.
- Pad compatibility and recommended supply confirmation
- Centered case-on/case-off results
- Separate wired result and whether movement interrupted charging
Stop powered checks: Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Apple or an authorized provider; use local emergency help for immediate fire danger.
- Tell the provider if heat or damage appeared at the phone, pad or adapter.
- Pad compatibility and recommended supply confirmation
- Centered case-on/case-off results
- Separate wired result and whether movement interrupted charging

SOURCES
How to wirelessly charge your iPhone: https://support.apple.com/en-us/108377 (Charge wirelessly; Learn more; checked 2026-10-13)
If your iPhone will not charge: https://support.apple.com/en-ie/108805 (If your device will not charge, steps 1–8; checked 2026-10-13)
iPhone 13 technical specifications: https://support.apple.com/en-ie/111872 (External Buttons and Connectors; Power and Battery; checked 2026-10-13)
Important safety information for iPhone: https://support.apple.com/guide/iphone/important-safety-information-iph301fc905/26/ios/26 (Handling; Repairing; Battery; Charging; checked 2026-10-13)
Identify your iPhone model: https://support.apple.com/en-ie/108044 (Find the model name / iPhone 13; checked 2026-10-04)
Prepare iPhone for a service appointment: https://support.apple.com/en-us/109519 (Get ready; Bring in; Get back from service; checked 2026-10-13)
Charge your Pixel phone: https://support.google.com/pixelphone/answer/7106961?hl=en (Wireless charging on Pixel 9a and earlier; Charging tips; checked 2026-10-13)

This is a blank guide. Use the website to save observations and export an importable record. No physical repair has been verified.