{
  "id": "pixel7-camera-audio-handoff",
  "entityKind": "pack",
  "version": "2.0.0",
  "title": "Pixel 7 camera and Bluetooth comparison pack",
  "intent": "Preserve lens, app and audio-route differences when several everyday functions seem unreliable.",
  "modelId": "pixel7",
  "deviceFamily": "phone",
  "modelApplicability": {
    "id": "pixel7",
    "name": "Pixel 7",
    "family": "phone",
    "revision": "Standard Pixel 7 (2022), stock Android",
    "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
    "region": "US-first; repair options depend on country and warranty.",
    "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
    "exclusions": [
      "Pixel 7a",
      "Pixel 7 Pro",
      "Pixel 6",
      "custom Android ROM"
    ],
    "sourceIds": [
      "pixel-safety",
      "pixel-repair"
    ]
  },
  "exclusions": [
    "Pixel 7a",
    "Pixel 7 Pro",
    "Pixel 6",
    "custom Android ROM"
  ],
  "category": "preparation",
  "taskIds": [
    "pixel7-camera-preview",
    "pixel7-bluetooth-audio",
    "pixel7-repair-mode"
  ],
  "includedTasks": [
    {
      "id": "pixel7-camera-preview",
      "modelId": "pixel7",
      "title": "Pixel Camera: preview, capture and cache",
      "intent": "Compare front/rear capture in the Pixel Camera app before attributing a third-party app problem to hardware.",
      "category": "diagnostics",
      "sourceIds": [
        "pixel-camera",
        "pixel-restart",
        "pixel-safety"
      ],
      "prerequisites": [
        "Intact camera glass and normal phone temperature",
        "Private non-sensitive subject in good light"
      ],
      "tools": [
        "Soft clean cloth",
        "Pixel Camera and existing Play Store access"
      ],
      "steps": [
        {
          "id": "lens",
          "text": "Remove a case blocking the lens and gently wipe back glass with a soft clean cloth. Use a well-lit subject with the phone cool.",
          "sourceIds": [
            "pixel-camera"
          ],
          "locator": "Shutter delay: check device"
        },
        {
          "id": "baseline",
          "text": "In Pixel Camera, compare front and rear preview and a saved photo. If only another app fails, keep that result separate.",
          "sourceIds": [
            "pixel-camera"
          ],
          "locator": "Third-party app tip; Selfie camera"
        },
        {
          "id": "restart",
          "text": "Press Power with Volume up to show the menu, choose Restart and repeat the affected camera path.",
          "sourceIds": [
            "pixel-restart"
          ],
          "locator": "Restart: Pixel 6 and later"
        },
        {
          "id": "cache",
          "text": "If needed, hold Camera’s app icon → App info → Storage & cache → Clear cache. Use cache only; then repeat the same camera test.",
          "sourceIds": [
            "pixel-camera"
          ],
          "locator": "Step 2: Clear Camera cache"
        },
        {
          "id": "update",
          "text": "Review Pixel Camera updates in Play Store → Manage apps & devices. After any chosen update, repeat the same front/rear comparison.",
          "sourceIds": [
            "pixel-camera"
          ],
          "locator": "Step 3: Update apps"
        },
        {
          "id": "capture",
          "text": "For shutter delay, check timer/flash settings and compare in good light. If selfie preview works but switching cameras fails, retain that distinction for Google support.",
          "sourceIds": [
            "pixel-camera"
          ],
          "locator": "Try selfie camera; Check Camera settings"
        }
      ],
      "checks": [
        {
          "id": "safety",
          "goal": "Check for a reason to stop before powered tests.",
          "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
          "sourceIds": [
            "pixel-safety"
          ],
          "options": [
            {
              "id": "safe",
              "label": "No visible danger; safe to continue",
              "next": "baseline"
            },
            {
              "id": "danger",
              "label": "Yes, or suspected damage",
              "next": "stop"
            },
            {
              "id": "unknown",
              "label": "I cannot confirm safety",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "baseline",
          "question": "Could a cool, unobstructed Pixel Camera comparison be made?",
          "goal": "Avoid interpreting another app or heat as the baseline.",
          "sourceIds": [
            "pixel-camera"
          ],
          "options": [
            {
              "id": "yes",
              "label": "Confirmed",
              "next": "paths"
            },
            {
              "id": "no",
              "label": "Not available / not completed",
              "next": "attention"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "paths",
          "question": "What does Pixel Camera show after the reversible checks?",
          "goal": "Identify the failing operation.",
          "sourceIds": [
            "pixel-camera"
          ],
          "options": [
            {
              "id": "both",
              "label": "Front and rear capture work",
              "next": "ready"
            },
            {
              "id": "one",
              "label": "A camera preview or capture still fails",
              "next": "service"
            },
            {
              "id": "switch",
              "label": "Selfie works but camera switch fails",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "A camera path remains untested",
              "next": "uncertain"
            }
          ]
        }
      ],
      "terminals": {
        "ready": {
          "type": "preparation_saved",
          "title": "Comparison recorded",
          "text": "Save the Pixel Camera comparison and the first step that changed it. If only another app fails, follow that app’s support path.",
          "handoff": [
            "Front/rear preview versus saved capture",
            "First change that affected the result: restart, cache or app update",
            "Pixel Camera versus another-app behavior"
          ]
        },
        "attention": {
          "type": "maintenance_possible",
          "title": "Complete the missing preparation",
          "text": "Start with a cool phone, clear lens and built-in Pixel Camera comparison.",
          "handoff": [
            "Establish good light and a safe lens condition before retesting.",
            "Front/rear preview versus saved capture",
            "First change that affected the result: restart, cache or app update",
            "Pixel Camera versus another-app behavior"
          ]
        },
        "service": {
          "type": "service_needed",
          "title": "Discuss the recorded result with support",
          "text": "Give Google the affected camera and operation, plus the restart/cache/update result. No particular module is diagnosed here.",
          "handoff": [
            "Front/rear preview versus saved capture",
            "First change that affected the result: restart, cache or app update",
            "Pixel Camera versus another-app behavior"
          ]
        },
        "uncertain": {
          "type": "preparation_saved",
          "title": "Keep the unknowns in your handoff",
          "text": "One or more preview/capture paths remain untested; cache or update status alone cannot fill them.",
          "handoff": [
            "Tell support whether preview, saved capture or switching could not be checked.",
            "Front/rear preview versus saved capture",
            "First change that affected the result: restart, cache or app update",
            "Pixel Camera versus another-app behavior"
          ]
        },
        "stop": {
          "type": "service_needed",
          "title": "Stop powered checks",
          "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Google or an authorized provider; use local emergency help for immediate fire danger.",
          "handoff": [
            "Report scratched/broken camera glass or abnormal heat before more camera use.",
            "Front/rear preview versus saved capture",
            "First change that affected the result: restart, cache or app update",
            "Pixel Camera versus another-app behavior"
          ]
        }
      },
      "outcomeChecks": [
        "Save the Pixel Camera comparison and the first step that changed it. If only another app fails, follow that app’s support path.",
        "Give Google the affected camera and operation, plus the restart/cache/update result. No particular module is diagnosed here."
      ],
      "diagramId": "phone-pixel-settings",
      "workflow": {
        "family": "condition-matrix",
        "summary": "Compare capture operations in the same app and lighting before changing software.",
        "fields": [
          {
            "id": "camera-app-scope",
            "label": "Where problem occurs",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "pixel",
                "label": "Pixel Camera itself"
              },
              {
                "value": "third-party",
                "label": "Only another app"
              },
              {
                "value": "both",
                "label": "Pixel Camera and another app"
              }
            ]
          },
          {
            "id": "camera-operation",
            "label": "Affected operation",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "preview",
                "label": "Preview"
              },
              {
                "value": "capture",
                "label": "Saved capture"
              },
              {
                "value": "switch",
                "label": "Switching cameras"
              },
              {
                "value": "delay",
                "label": "Shutter delay"
              }
            ]
          },
          {
            "id": "cache-review",
            "label": "Cache check",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "cache-only",
                "label": "Clear cache completed"
              },
              {
                "value": "not-needed",
                "label": "Not needed after earlier improvement"
              },
              {
                "value": "unavailable",
                "label": "Cannot reach cache control"
              }
            ]
          },
          {
            "id": "camera-update",
            "label": "Camera app update",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "installed",
                "label": "Offered update installed"
              },
              {
                "value": "none",
                "label": "No update offered"
              },
              {
                "value": "deferred",
                "label": "Update deferred"
              }
            ]
          }
        ],
        "matrix": {
          "title": "Camera operations",
          "rows": [
            {
              "id": "rear-preview",
              "label": "Rear preview",
              "condition": "Pixel Camera; cool phone; clear lens"
            },
            {
              "id": "front-preview",
              "label": "Front preview",
              "condition": "Same app and light; camera switched"
            },
            {
              "id": "rear-capture",
              "label": "Rear saved photo",
              "condition": "Check local saved result; no upload"
            },
            {
              "id": "front-capture",
              "label": "Front saved photo",
              "condition": "Same ordinary subject; no upload"
            },
            {
              "id": "other-app",
              "label": "Original third-party app",
              "condition": "Only if already installed and permitted"
            }
          ],
          "results": [
            {
              "value": "not-tested",
              "label": "Not tested"
            },
            {
              "value": "works",
              "label": "Expected result"
            },
            {
              "value": "fails",
              "label": "Problem observed"
            },
            {
              "value": "intermittent",
              "label": "Intermittent"
            },
            {
              "value": "not-applicable",
              "label": "Not applicable"
            }
          ]
        },
        "reportFocus": [
          "Preview, capture and switch failures are different",
          "Whether cache-only cleanup changed the same test"
        ],
        "notDoneGuidance": [
          "Do not select Clear storage/data for this task.",
          "Leave third-party comparison not applicable if no such app is involved."
        ],
        "osOptions": [
          "android14-dec2023-plus",
          "android-earlier",
          "android-unknown"
        ]
      },
      "entityKind": "task",
      "version": "2.0.0",
      "deviceFamily": "phone",
      "modelApplicability": {
        "id": "pixel7",
        "name": "Pixel 7",
        "family": "phone",
        "revision": "Standard Pixel 7 (2022), stock Android",
        "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
        "region": "US-first; repair options depend on country and warranty.",
        "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
        "exclusions": [
          "Pixel 7a",
          "Pixel 7 Pro",
          "Pixel 6",
          "custom Android ROM"
        ],
        "sourceIds": [
          "pixel-safety",
          "pixel-repair"
        ]
      },
      "exclusions": [
        "Pixel 7a",
        "Pixel 7 Pro",
        "Pixel 6",
        "custom Android ROM"
      ],
      "materials": [
        "Keep any existing backup accessible to you.",
        "Keep credentials and personal files outside this record."
      ],
      "stopConditions": [
        "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
        "Set damaged accessories aside. Do not open mains adapters or force connectors.",
        "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
      ],
      "branches": [
        {
          "from": "safety",
          "answer": "safe",
          "to": "baseline"
        },
        {
          "from": "safety",
          "answer": "danger",
          "to": "stop"
        },
        {
          "from": "safety",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "baseline",
          "answer": "yes",
          "to": "paths"
        },
        {
          "from": "baseline",
          "answer": "no",
          "to": "attention"
        },
        {
          "from": "baseline",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "paths",
          "answer": "both",
          "to": "ready"
        },
        {
          "from": "paths",
          "answer": "one",
          "to": "service"
        },
        {
          "from": "paths",
          "answer": "switch",
          "to": "service"
        },
        {
          "from": "paths",
          "answer": "unknown",
          "to": "uncertain"
        }
      ],
      "sources": [
        {
          "id": "pixel-camera",
          "title": "Fix Pixel Camera app",
          "url": "https://support.google.com/pixelphone/answer/6306624?hl=en",
          "locator": "General troubleshooting steps 1–3; Selfie camera; Shutter delay",
          "purpose": "Cache-only cleanup, camera comparisons and lighting",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-restart",
          "title": "Turn your Pixel phone on and off",
          "url": "https://support.google.com/pixelphone/answer/7374159?hl=en",
          "locator": "Pixel 6 and later; Restart",
          "purpose": "Power plus Volume up for Pixel 7 normal power menu",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-safety",
          "title": "Pixel 7 safety and regulatory guide",
          "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
          "locator": "Safety warnings; Repair and service; Charging",
          "purpose": "Model-specific damaged-device and charging safety",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-repair",
          "title": "Use Pixel Repair Mode",
          "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
          "locator": "Learn how it works; Access; Exit",
          "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed.",
          "verifiedUnits": {
            "GB": [
              2
            ]
          }
        },
        {
          "id": "pixel-battery",
          "title": "Fix Pixel battery drain",
          "url": "https://support.google.com/pixelphone/answer/6090599?hl=en",
          "locator": "Battery diagnostics; Battery usage; Updates; Still have issues",
          "purpose": "App-use review, optimization and post-update context",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-bt",
          "title": "Fix Pixel Bluetooth problems",
          "url": "https://support.google.com/pixelphone/answer/7334382?hl=en",
          "locator": "Bluetooth basics; Cannot hear music; Cannot make or get calls",
          "purpose": "Connected versus saved, media and phone audio profiles",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-touch",
          "title": "Fix touch and response issues on Pixel",
          "url": "https://support.google.com/pixelphone/answer/6010316?hl=en",
          "locator": "Check screen; Pixel 8a and earlier",
          "purpose": "Screen protector mode and app-specific touch comparison; excludes Pixel 9 diagnostics",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        }
      ],
      "assets": [
        {
          "id": "phone-pixel-settings",
          "path": "/assets/phone-pixel-settings.svg",
          "title": "Pixel 7 settings paths",
          "alt": "Schematic settings routes for Battery usage, Camera app Clear cache, Bluetooth Media audio, and Screen protector mode. Labels may vary with installed Android.",
          "sourceIds": [
            "pixel-battery",
            "pixel-camera",
            "pixel-bt",
            "pixel-touch"
          ],
          "caption": "Original settings schematic. Use the visible option on the installed OS; unavailable controls remain untested.",
          "kind": "Original schematic"
        }
      ],
      "relatedIds": [
        "pixel7-bluetooth-audio",
        "pixel7-wifi-access",
        "pixel7-battery-drain"
      ],
      "estimatedDuration": {
        "minutes": 20,
        "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
      },
      "legacyVersion": "1.0.0",
      "legacyChecks": [
        {
          "id": "safety",
          "goal": "Separate unsafe hardware from routine preparation.",
          "question": "Any swelling, casing separation, liquid damage, smoke, burning smell, or damaged battery/adapter?",
          "sourceIds": [
            "pixel-safety"
          ],
          "options": [
            {
              "id": "safe",
              "label": "No visible danger",
              "next": "check-1"
            },
            {
              "id": "danger",
              "label": "Yes, or suspected damage",
              "next": "stop"
            },
            {
              "id": "unknown",
              "label": "I cannot confirm",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "check-1",
          "goal": "Remove surface and transient app effects.",
          "question": "Have you tried a clear lens in good light and restarted normally?",
          "sourceIds": [
            "pixel-camera"
          ],
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-2"
            },
            {
              "id": "no",
              "label": "No",
              "next": "attention"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "check-2",
          "goal": "Separate camera-specific from app-specific symptoms.",
          "question": "Do front and rear previews now work in Pixel Camera?",
          "sourceIds": [
            "pixel-camera"
          ],
          "options": [
            {
              "id": "yes",
              "label": "Both previews work",
              "next": "ready"
            },
            {
              "id": "no",
              "label": "A preview still fails",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        }
      ],
      "legacyPreparation": [
        "Phone is cool enough for normal use",
        "Camera lens is not cracked",
        "Soft clean cloth",
        "Good lighting",
        "A private place to keep your findings",
        "A current backup if the device is accessible"
      ]
    },
    {
      "id": "pixel7-bluetooth-audio",
      "modelId": "pixel7",
      "title": "Bluetooth: connection, music and call audio",
      "intent": "Separate accessory discovery and connection from media and phone-audio profiles.",
      "category": "connections",
      "sourceIds": [
        "pixel-bt",
        "pixel-restart",
        "pixel-safety"
      ],
      "prerequisites": [
        "Owned charged accessory with its instructions",
        "Parked vehicle if a car accessory is used"
      ],
      "tools": [
        "Known local audio track",
        "Optional second owned compatible audio accessory"
      ],
      "steps": [
        {
          "id": "discover",
          "text": "Follow the accessory’s discovery instructions. Toggle phone Bluetooth off/on and distinguish a saved device from an actively connected device.",
          "sourceIds": [
            "pixel-bt"
          ],
          "locator": "Step 1; Cannot pair with accessories"
        },
        {
          "id": "restart",
          "text": "Restart the phone through Power + Volume up → Restart and restart the accessory normally if needed. Keep other paired devices from taking the audio.",
          "sourceIds": [
            "pixel-bt"
          ],
          "locator": "Bluetooth basics; other devices playing music"
        },
        {
          "id": "media",
          "text": "In Settings → Connected devices, open the accessory settings and check Media audio, if the accessory supports music. Play the same local track at a comfortable level.",
          "sourceIds": [
            "pixel-bt"
          ],
          "locator": "Cannot hear music"
        },
        {
          "id": "call",
          "text": "For an accessory that supports calls, inspect Phone audio separately. A working music path does not establish call support.",
          "sourceIds": [
            "pixel-bt"
          ],
          "locator": "Cannot make or get calls"
        },
        {
          "id": "compare",
          "text": "If available, compare another owned media accessory with the same track. Keep car-manual limitations and accessory-specific failures in the record; no optional diagnostic upload is required.",
          "sourceIds": [
            "pixel-bt"
          ],
          "locator": "Music capability; still have Bluetooth issues"
        }
      ],
      "checks": [
        {
          "id": "safety",
          "goal": "Check for a reason to stop before powered tests.",
          "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
          "sourceIds": [
            "pixel-safety"
          ],
          "options": [
            {
              "id": "safe",
              "label": "No visible danger; safe to continue",
              "next": "connection"
            },
            {
              "id": "danger",
              "label": "Yes, or suspected damage",
              "next": "stop"
            },
            {
              "id": "unknown",
              "label": "I cannot confirm safety",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "connection",
          "question": "What is the accessory connection state?",
          "goal": "Separate discovery from audio output.",
          "sourceIds": [
            "pixel-bt"
          ],
          "options": [
            {
              "id": "connected",
              "label": "Connected now",
              "next": "media"
            },
            {
              "id": "saved",
              "label": "Saved only; not connected",
              "next": "attention"
            },
            {
              "id": "missing",
              "label": "Not discovered after documented pairing setup",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "Not checked",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "media",
          "question": "Does the supported media path play the known track?",
          "goal": "Confirm selected output and media profile.",
          "sourceIds": [
            "pixel-bt"
          ],
          "options": [
            {
              "id": "works",
              "label": "Media plays",
              "next": "call"
            },
            {
              "id": "fails",
              "label": "Media remains silent",
              "next": "service"
            },
            {
              "id": "unsupported",
              "label": "Accessory does not support music",
              "next": "ready"
            },
            {
              "id": "unknown",
              "label": "Media capability or setting unknown",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "call",
          "question": "Is there a separate call-audio issue?",
          "goal": "Keep call profile distinct from music.",
          "sourceIds": [
            "pixel-bt"
          ],
          "options": [
            {
              "id": "normal",
              "label": "Calls work or are outside this task",
              "next": "ready"
            },
            {
              "id": "failed",
              "label": "Supported call path remains affected",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "Call support not checked",
              "next": "uncertain"
            }
          ]
        }
      ],
      "terminals": {
        "ready": {
          "type": "preparation_saved",
          "title": "Comparison recorded",
          "text": "Keep connection state and media/call capability separate. An unsupported music profile is an accessory limitation to confirm with its maker.",
          "handoff": [
            "Discovered, saved and connected states",
            "Media audio versus Phone audio support/result",
            "Same track on another accessory, if available"
          ]
        },
        "attention": {
          "type": "maintenance_possible",
          "title": "Complete the missing preparation",
          "text": "Complete the accessory’s own connection procedure before judging audio.",
          "handoff": [
            "Use the accessory’s documented discovery/connection mode.",
            "Discovered, saved and connected states",
            "Media audio versus Phone audio support/result",
            "Same track on another accessory, if available"
          ]
        },
        "service": {
          "type": "service_needed",
          "title": "Discuss the recorded result with support",
          "text": "Take the affected profile, connected-state and second-accessory comparison to Google or the accessory maker.",
          "handoff": [
            "Discovered, saved and connected states",
            "Media audio versus Phone audio support/result",
            "Same track on another accessory, if available"
          ]
        },
        "uncertain": {
          "type": "preparation_saved",
          "title": "Keep the unknowns in your handoff",
          "text": "Connection, music capability or call capability remains unverified; pairing alone does not establish audio support.",
          "handoff": [
            "Tell support which profile or accessory capability could not be confirmed.",
            "Discovered, saved and connected states",
            "Media audio versus Phone audio support/result",
            "Same track on another accessory, if available"
          ]
        },
        "stop": {
          "type": "service_needed",
          "title": "Stop powered checks",
          "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Google or an authorized provider; use local emergency help for immediate fire danger.",
          "handoff": [
            "Stop using any damaged or overheating accessory and include it in the service description.",
            "Discovered, saved and connected states",
            "Media audio versus Phone audio support/result",
            "Same track on another accessory, if available"
          ]
        }
      },
      "outcomeChecks": [
        "Keep connection state and media/call capability separate. An unsupported music profile is an accessory limitation to confirm with its maker.",
        "Take the affected profile, connected-state and second-accessory comparison to Google or the accessory maker."
      ],
      "diagramId": "phone-pixel-settings",
      "workflow": {
        "family": "condition-matrix",
        "summary": "Record connection separately from music and calls; select only supported profiles.",
        "fields": [
          {
            "id": "bt-state",
            "label": "Accessory state",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "missing",
                "label": "Not discovered"
              },
              {
                "value": "saved",
                "label": "Saved but not connected"
              },
              {
                "value": "connected",
                "label": "Connected"
              }
            ]
          },
          {
            "id": "media-profile",
            "label": "Media audio",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "on",
                "label": "Supported and on"
              },
              {
                "value": "off",
                "label": "Supported but off"
              },
              {
                "value": "unsupported",
                "label": "Music not supported"
              }
            ]
          },
          {
            "id": "phone-profile",
            "label": "Phone audio",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "on",
                "label": "Supported and on"
              },
              {
                "value": "off",
                "label": "Supported but off"
              },
              {
                "value": "unsupported",
                "label": "Calls not supported"
              }
            ]
          },
          {
            "id": "other-output",
            "label": "Other paired output",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "none",
                "label": "No competing output"
              },
              {
                "value": "present",
                "label": "Another device was receiving audio"
              },
              {
                "value": "unverified",
                "label": "Other output not checked"
              }
            ]
          }
        ],
        "matrix": {
          "title": "Audio profiles and accessories",
          "rows": [
            {
              "id": "media",
              "label": "Original accessory music",
              "condition": "Connected; music supported; Media audio enabled"
            },
            {
              "id": "call",
              "label": "Original accessory call",
              "condition": "Calls supported; Phone audio enabled; safe test"
            },
            {
              "id": "second",
              "label": "Second accessory music",
              "condition": "Only if owned/available; same track and safe volume"
            },
            {
              "id": "reconnect",
              "label": "Original accessory after restart",
              "condition": "Same supported media path; documented connection"
            }
          ],
          "results": [
            {
              "value": "not-tested",
              "label": "Not tested"
            },
            {
              "value": "works",
              "label": "Expected result"
            },
            {
              "value": "fails",
              "label": "Problem observed"
            },
            {
              "value": "intermittent",
              "label": "Intermittent"
            },
            {
              "value": "not-applicable",
              "label": "Not applicable"
            }
          ]
        },
        "reportFocus": [
          "Connection state versus profile success",
          "Accessory-specific versus repeated profile failure"
        ],
        "notDoneGuidance": [
          "Mark unsupported music or calls not applicable.",
          "No Bluetooth logs, contacts or phone numbers are needed."
        ],
        "osOptions": [
          "android14-dec2023-plus",
          "android-earlier",
          "android-unknown"
        ]
      },
      "entityKind": "task",
      "version": "2.0.0",
      "deviceFamily": "phone",
      "modelApplicability": {
        "id": "pixel7",
        "name": "Pixel 7",
        "family": "phone",
        "revision": "Standard Pixel 7 (2022), stock Android",
        "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
        "region": "US-first; repair options depend on country and warranty.",
        "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
        "exclusions": [
          "Pixel 7a",
          "Pixel 7 Pro",
          "Pixel 6",
          "custom Android ROM"
        ],
        "sourceIds": [
          "pixel-safety",
          "pixel-repair"
        ]
      },
      "exclusions": [
        "Pixel 7a",
        "Pixel 7 Pro",
        "Pixel 6",
        "custom Android ROM"
      ],
      "materials": [
        "Keep any existing backup accessible to you.",
        "Keep credentials and personal files outside this record."
      ],
      "stopConditions": [
        "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
        "Set damaged accessories aside. Do not open mains adapters or force connectors.",
        "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
      ],
      "branches": [
        {
          "from": "safety",
          "answer": "safe",
          "to": "connection"
        },
        {
          "from": "safety",
          "answer": "danger",
          "to": "stop"
        },
        {
          "from": "safety",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "connection",
          "answer": "connected",
          "to": "media"
        },
        {
          "from": "connection",
          "answer": "saved",
          "to": "attention"
        },
        {
          "from": "connection",
          "answer": "missing",
          "to": "service"
        },
        {
          "from": "connection",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "media",
          "answer": "works",
          "to": "call"
        },
        {
          "from": "media",
          "answer": "fails",
          "to": "service"
        },
        {
          "from": "media",
          "answer": "unsupported",
          "to": "ready"
        },
        {
          "from": "media",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "call",
          "answer": "normal",
          "to": "ready"
        },
        {
          "from": "call",
          "answer": "failed",
          "to": "service"
        },
        {
          "from": "call",
          "answer": "unknown",
          "to": "uncertain"
        }
      ],
      "sources": [
        {
          "id": "pixel-bt",
          "title": "Fix Pixel Bluetooth problems",
          "url": "https://support.google.com/pixelphone/answer/7334382?hl=en",
          "locator": "Bluetooth basics; Cannot hear music; Cannot make or get calls",
          "purpose": "Connected versus saved, media and phone audio profiles",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-restart",
          "title": "Turn your Pixel phone on and off",
          "url": "https://support.google.com/pixelphone/answer/7374159?hl=en",
          "locator": "Pixel 6 and later; Restart",
          "purpose": "Power plus Volume up for Pixel 7 normal power menu",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-safety",
          "title": "Pixel 7 safety and regulatory guide",
          "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
          "locator": "Safety warnings; Repair and service; Charging",
          "purpose": "Model-specific damaged-device and charging safety",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-repair",
          "title": "Use Pixel Repair Mode",
          "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
          "locator": "Learn how it works; Access; Exit",
          "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed.",
          "verifiedUnits": {
            "GB": [
              2
            ]
          }
        },
        {
          "id": "pixel-battery",
          "title": "Fix Pixel battery drain",
          "url": "https://support.google.com/pixelphone/answer/6090599?hl=en",
          "locator": "Battery diagnostics; Battery usage; Updates; Still have issues",
          "purpose": "App-use review, optimization and post-update context",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-camera",
          "title": "Fix Pixel Camera app",
          "url": "https://support.google.com/pixelphone/answer/6306624?hl=en",
          "locator": "General troubleshooting steps 1–3; Selfie camera; Shutter delay",
          "purpose": "Cache-only cleanup, camera comparisons and lighting",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-touch",
          "title": "Fix touch and response issues on Pixel",
          "url": "https://support.google.com/pixelphone/answer/6010316?hl=en",
          "locator": "Check screen; Pixel 8a and earlier",
          "purpose": "Screen protector mode and app-specific touch comparison; excludes Pixel 9 diagnostics",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        }
      ],
      "assets": [
        {
          "id": "phone-pixel-settings",
          "path": "/assets/phone-pixel-settings.svg",
          "title": "Pixel 7 settings paths",
          "alt": "Schematic settings routes for Battery usage, Camera app Clear cache, Bluetooth Media audio, and Screen protector mode. Labels may vary with installed Android.",
          "sourceIds": [
            "pixel-battery",
            "pixel-camera",
            "pixel-bt",
            "pixel-touch"
          ],
          "caption": "Original settings schematic. Use the visible option on the installed OS; unavailable controls remain untested.",
          "kind": "Original schematic"
        }
      ],
      "relatedIds": [
        "pixel7-camera-preview",
        "pixel7-wifi-access",
        "pixel7-battery-drain"
      ],
      "estimatedDuration": {
        "minutes": 20,
        "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
      },
      "legacyVersion": "1.0.0",
      "legacyChecks": [
        {
          "id": "safety",
          "goal": "Separate unsafe hardware from routine preparation.",
          "question": "Any swelling, casing separation, liquid damage, smoke, burning smell, or damaged battery/adapter?",
          "sourceIds": [
            "pixel-safety"
          ],
          "options": [
            {
              "id": "safe",
              "label": "No visible danger",
              "next": "check-1"
            },
            {
              "id": "danger",
              "label": "Yes, or suspected damage",
              "next": "stop"
            },
            {
              "id": "unknown",
              "label": "I cannot confirm",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "check-1",
          "goal": "Confirm pairing and capability.",
          "question": "Does the accessory show connected and support media audio?",
          "sourceIds": [
            "pixel-bt"
          ],
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-2"
            },
            {
              "id": "no",
              "label": "No",
              "next": "attention"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "check-2",
          "goal": "Test one clear output route.",
          "question": "With Media audio on, does the known track play on that accessory?",
          "sourceIds": [
            "pixel-bt"
          ],
          "options": [
            {
              "id": "yes",
              "label": "Audio plays",
              "next": "ready"
            },
            {
              "id": "no",
              "label": "Still silent",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        }
      ],
      "legacyPreparation": [
        "An owned Bluetooth accessory and its instructions are available",
        "Phone uses stock Android",
        "Charged Bluetooth accessory",
        "A private place to keep your findings",
        "A current backup if the device is accessible"
      ]
    },
    {
      "id": "pixel7-repair-mode",
      "modelId": "pixel7",
      "title": "Repair Mode: eligibility, backup and handoff",
      "intent": "Verify the actual Repair Mode requirements and preserve data readiness before handing over a Pixel 7.",
      "category": "preparation",
      "sourceIds": [
        "pixel-repair",
        "pixel-backup",
        "pixel-safety"
      ],
      "prerequisites": [
        "Owner can unlock this stock-Android Pixel 7",
        "Android 14 December 2023 update or later for Repair Mode",
        "At least 2 GB available storage for Repair Mode"
      ],
      "tools": [
        "Existing backup route",
        "Provider’s service instructions"
      ],
      "steps": [
        {
          "id": "version",
          "text": "Check Android version and update level locally in Settings → About phone. Repair Mode requires Android 14 with the December 2023 update or later. Earlier or unknown OS is not confirmed eligible.",
          "sourceIds": [
            "pixel-repair"
          ],
          "locator": "Learn how Repair Mode works: eligible devices"
        },
        {
          "id": "space",
          "text": "Check available storage locally and confirm at least 2 GB free. Do not delete the only copy of needed files to reach this threshold.",
          "sourceIds": [
            "pixel-repair"
          ],
          "locator": "Eligibility: 2 GB available space"
        },
        {
          "id": "backup",
          "text": "Verify a backup before repair. Repair Mode does not guarantee data preservation: the provider may reset the phone, and storage-affecting parts work can require deletion.",
          "sourceIds": [
            "pixel-repair"
          ],
          "locator": "Backup before every service; provider reset decision"
        },
        {
          "id": "entry",
          "text": "When ready for service, use Settings → System → Repair mode. Follow the screen and authenticate privately with the existing screen-lock credential, then allow the restart.",
          "sourceIds": [
            "pixel-repair"
          ],
          "locator": "Access Repair Mode"
        },
        {
          "id": "privacy",
          "text": "Do not share the PIN, password or pattern and do not create a new PIN inside Repair Mode. Remove and keep a physical SIM before shipping; ask the provider about any uncompleted preparation.",
          "sourceIds": [
            "pixel-repair"
          ],
          "locator": "Credential warning; SIM tip"
        },
        {
          "id": "exit",
          "text": "After return, leave Repair Mode through System → Repair mode and authenticate yourself. Changes made inside Repair Mode are removed on exit; verify your original data and symptom afterward.",
          "sourceIds": [
            "pixel-repair"
          ],
          "locator": "Exit Repair Mode; changes are not saved"
        }
      ],
      "checks": [
        {
          "id": "safety",
          "goal": "Check for a reason to stop before powered tests.",
          "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
          "sourceIds": [
            "pixel-safety"
          ],
          "options": [
            {
              "id": "safe",
              "label": "No visible danger; safe to continue",
              "next": "os"
            },
            {
              "id": "danger",
              "label": "Yes, or suspected damage",
              "next": "stop"
            },
            {
              "id": "unknown",
              "label": "I cannot confirm safety",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "os",
          "question": "Which eligibility statement is confirmed locally?",
          "goal": "Gate entry by the actual OS update level.",
          "sourceIds": [
            "pixel-repair"
          ],
          "options": [
            {
              "id": "supported",
              "label": "Android 14 December 2023 update or later",
              "next": "space"
            },
            {
              "id": "earlier",
              "label": "Earlier Android or update level",
              "next": "attention"
            },
            {
              "id": "unknown",
              "label": "Version/update not verified",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "space",
          "question": "Is at least 2 GB of free storage confirmed?",
          "goal": "Check the stated space prerequisite.",
          "sourceIds": [
            "pixel-repair"
          ],
          "options": [
            {
              "id": "yes",
              "label": "At least 2 GB available",
              "next": "backup"
            },
            {
              "id": "no",
              "label": "Less than 2 GB or cannot verify",
              "next": "attention"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "backup",
          "question": "What is the pre-repair data status?",
          "goal": "Do not confuse isolation with a backup.",
          "sourceIds": [
            "pixel-repair"
          ],
          "options": [
            {
              "id": "verified",
              "label": "Backup verified; possible reset understood",
              "next": "option"
            },
            {
              "id": "incomplete",
              "label": "Backup incomplete or data inaccessible",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "Backup not checked",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "option",
          "question": "Is Repair mode actually available in System settings?",
          "goal": "Check availability before entering at handoff.",
          "sourceIds": [
            "pixel-repair"
          ],
          "options": [
            {
              "id": "present",
              "label": "Option present; provider preparation understood",
              "next": "ready"
            },
            {
              "id": "absent",
              "label": "Option absent despite confirmed requirements",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "Option not checked",
              "next": "uncertain"
            }
          ]
        }
      ],
      "terminals": {
        "ready": {
          "type": "preparation_saved",
          "title": "Comparison recorded",
          "text": "Record eligibility and backup readiness. Enable Repair Mode only when ready for service; the provider must still confirm whether its repair needs a reset.",
          "handoff": [
            "Actual OS/update eligibility and 2 GB free-space status",
            "Backup coverage and acknowledged possibility of reset",
            "Repair mode setting present/entered status; physical SIM retained for shipping"
          ]
        },
        "attention": {
          "type": "maintenance_possible",
          "title": "Complete the missing preparation",
          "text": "Earlier Android, insufficient free space or unverified eligibility needs Google preparation guidance. Factory reset is not an automatic fallback.",
          "handoff": [
            "Confirm Android 14 December 2023-or-later and at least 2 GB free before attempting entry.",
            "Actual OS/update eligibility and 2 GB free-space status",
            "Backup coverage and acknowledged possibility of reset",
            "Repair mode setting present/entered status; physical SIM retained for shipping"
          ]
        },
        "service": {
          "type": "service_needed",
          "title": "Discuss the recorded result with support",
          "text": "Ask Google or the provider about missing Repair Mode, unprotected data or the repair’s reset requirement before handoff.",
          "handoff": [
            "Actual OS/update eligibility and 2 GB free-space status",
            "Backup coverage and acknowledged possibility of reset",
            "Repair mode setting present/entered status; physical SIM retained for shipping"
          ]
        },
        "uncertain": {
          "type": "preparation_saved",
          "title": "Keep the unknowns in your handoff",
          "text": "An OS, storage, backup or setting check is missing. Repair Mode eligibility and data readiness must remain unconfirmed.",
          "handoff": [
            "Tell Google exactly which eligibility requirement or menu could not be verified.",
            "Actual OS/update eligibility and 2 GB free-space status",
            "Backup coverage and acknowledged possibility of reset",
            "Repair mode setting present/entered status; physical SIM retained for shipping"
          ]
        },
        "stop": {
          "type": "service_needed",
          "title": "Stop powered checks",
          "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Google or an authorized provider; use local emergency help for immediate fire danger.",
          "handoff": [
            "Tell the provider about damaged hardware before trying to update, back up or enter Repair Mode.",
            "Actual OS/update eligibility and 2 GB free-space status",
            "Backup coverage and acknowledged possibility of reset",
            "Repair mode setting present/entered status; physical SIM retained for shipping"
          ]
        }
      },
      "outcomeChecks": [
        "Record eligibility and backup readiness. Enable Repair Mode only when ready for service; the provider must still confirm whether its repair needs a reset.",
        "Ask Google or the provider about missing Repair Mode, unprotected data or the repair’s reset requirement before handoff."
      ],
      "diagramId": "phone-pixel-repair-mode",
      "workflow": {
        "family": "data-service",
        "summary": "Gate Repair Mode on version and storage, then record backup and provider readiness.",
        "fields": [
          {
            "id": "repair-os-confirmation",
            "label": "Repair Mode OS requirement",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "eligible",
                "label": "Android 14 December 2023 update or later confirmed"
              },
              {
                "value": "earlier",
                "label": "Earlier Android/update"
              },
              {
                "value": "unverified",
                "label": "Version or update not verified"
              }
            ]
          },
          {
            "id": "repair-space",
            "label": "Available storage",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "enough",
                "label": "At least 2 GB confirmed"
              },
              {
                "value": "low",
                "label": "Less than 2 GB"
              },
              {
                "value": "inaccessible",
                "label": "Storage unavailable"
              }
            ]
          },
          {
            "id": "repair-backup",
            "label": "Pre-repair backup",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "verified",
                "label": "Completion and coverage verified"
              },
              {
                "value": "partial",
                "label": "Backup incomplete"
              },
              {
                "value": "inaccessible",
                "label": "Data inaccessible"
              }
            ]
          },
          {
            "id": "repair-setting",
            "label": "Repair Mode setting",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "present",
                "label": "Present; not entered"
              },
              {
                "value": "entered",
                "label": "Entered for handoff"
              },
              {
                "value": "absent",
                "label": "Not present"
              }
            ]
          },
          {
            "id": "reset-awareness",
            "label": "Provider data requirement",
            "type": "select",
            "options": [
              {
                "value": "unknown",
                "label": "Not checked / unknown"
              },
              {
                "value": "understood",
                "label": "Possible reset understood and discussed"
              },
              {
                "value": "pending",
                "label": "Provider requirement still pending"
              }
            ]
          }
        ],
        "matrix": {
          "title": "Service-readiness conditions",
          "rows": [
            {
              "id": "eligibility",
              "label": "OS and storage verified",
              "condition": "Android 14 December 2023+ and at least 2 GB free"
            },
            {
              "id": "backup",
              "label": "Backup evidence reviewed",
              "condition": "Completion and coverage checked outside this record"
            },
            {
              "id": "mode",
              "label": "Repair Mode entry",
              "condition": "Only when eligible and ready for service; owner authenticates"
            },
            {
              "id": "return",
              "label": "Exit and original-data check",
              "condition": "Only after return; changes inside Repair Mode are discarded"
            }
          ],
          "results": [
            {
              "value": "not-tested",
              "label": "Not tested"
            },
            {
              "value": "works",
              "label": "Expected result"
            },
            {
              "value": "fails",
              "label": "Problem observed"
            },
            {
              "value": "intermittent",
              "label": "Intermittent"
            },
            {
              "value": "not-applicable",
              "label": "Not applicable"
            }
          ]
        },
        "reportFocus": [
          "Eligibility, data protection and entry are separate",
          "Any provider reset requirement still unresolved"
        ],
        "notDoneGuidance": [
          "Never record a PIN, password, pattern or account identifier.",
          "Earlier/unknown OS must not be counted as eligible.",
          "Leaving entry/exit untested before service is expected."
        ],
        "osOptions": [
          "android14-dec2023-plus",
          "android-earlier",
          "android-unknown"
        ]
      },
      "entityKind": "task",
      "version": "2.0.0",
      "deviceFamily": "phone",
      "modelApplicability": {
        "id": "pixel7",
        "name": "Pixel 7",
        "family": "phone",
        "revision": "Standard Pixel 7 (2022), stock Android",
        "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
        "region": "US-first; repair options depend on country and warranty.",
        "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
        "exclusions": [
          "Pixel 7a",
          "Pixel 7 Pro",
          "Pixel 6",
          "custom Android ROM"
        ],
        "sourceIds": [
          "pixel-safety",
          "pixel-repair"
        ]
      },
      "exclusions": [
        "Pixel 7a",
        "Pixel 7 Pro",
        "Pixel 6",
        "custom Android ROM"
      ],
      "materials": [
        "Keep any existing backup accessible to you.",
        "Keep credentials and personal files outside this record."
      ],
      "stopConditions": [
        "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
        "Set damaged accessories aside. Do not open mains adapters or force connectors.",
        "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
      ],
      "branches": [
        {
          "from": "safety",
          "answer": "safe",
          "to": "os"
        },
        {
          "from": "safety",
          "answer": "danger",
          "to": "stop"
        },
        {
          "from": "safety",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "os",
          "answer": "supported",
          "to": "space"
        },
        {
          "from": "os",
          "answer": "earlier",
          "to": "attention"
        },
        {
          "from": "os",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "space",
          "answer": "yes",
          "to": "backup"
        },
        {
          "from": "space",
          "answer": "no",
          "to": "attention"
        },
        {
          "from": "space",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "backup",
          "answer": "verified",
          "to": "option"
        },
        {
          "from": "backup",
          "answer": "incomplete",
          "to": "service"
        },
        {
          "from": "backup",
          "answer": "unknown",
          "to": "uncertain"
        },
        {
          "from": "option",
          "answer": "present",
          "to": "ready"
        },
        {
          "from": "option",
          "answer": "absent",
          "to": "service"
        },
        {
          "from": "option",
          "answer": "unknown",
          "to": "uncertain"
        }
      ],
      "sources": [
        {
          "id": "pixel-repair",
          "title": "Use Pixel Repair Mode",
          "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
          "locator": "Learn how it works; Access; Exit",
          "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed.",
          "verifiedUnits": {
            "GB": [
              2
            ]
          }
        },
        {
          "id": "pixel-backup",
          "title": "Back up or restore data on Pixel",
          "url": "https://support.google.com/pixelphone/answer/7179901?hl=en",
          "locator": "Automatically back up; Backup details; Last backup date",
          "purpose": "Device backup versus separately synced photos/video/contacts",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        },
        {
          "id": "pixel-safety",
          "title": "Pixel 7 safety and regulatory guide",
          "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
          "locator": "Safety warnings; Repair and service; Charging",
          "purpose": "Model-specific damaged-device and charging safety",
          "checkedAt": "2026-10-13",
          "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
          "licenseStatus": "Public official support documentation; no redistribution license assumed."
        }
      ],
      "assets": [
        {
          "id": "phone-pixel-repair-mode",
          "path": "/assets/phone-pixel-repair-mode.svg",
          "title": "Pixel Repair Mode readiness",
          "alt": "Schematic gates: Android 14 December 2023 update or later, at least 2 GB free, verified backup, System Repair mode, then private owner authentication. Repair may still require a reset.",
          "sourceIds": [
            "pixel-repair",
            "pixel-backup"
          ],
          "caption": "Original readiness schematic. Repair Mode can isolate personal data but does not replace backup or guarantee no reset.",
          "kind": "Original schematic"
        }
      ],
      "relatedIds": [
        "pixel7-backup-coverage",
        "pixel7-battery-drain",
        "pixel7-wired-charge"
      ],
      "estimatedDuration": {
        "minutes": 20,
        "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
      },
      "legacyVersion": "1.0.0",
      "legacyChecks": [
        {
          "id": "safety",
          "goal": "Separate unsafe hardware from routine preparation.",
          "question": "Any swelling, casing separation, liquid damage, smoke, burning smell, or damaged battery/adapter?",
          "sourceIds": [
            "pixel-safety"
          ],
          "options": [
            {
              "id": "safe",
              "label": "No visible danger",
              "next": "check-1"
            },
            {
              "id": "danger",
              "label": "Yes, or suspected damage",
              "next": "stop"
            },
            {
              "id": "unknown",
              "label": "I cannot confirm",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "check-1",
          "goal": "Check eligibility and data protection.",
          "question": "Are the stated OS/storage requirements met and your backup verified?",
          "sourceIds": [
            "pixel-repair"
          ],
          "options": [
            {
              "id": "yes",
              "label": "Yes",
              "next": "check-2"
            },
            {
              "id": "no",
              "label": "No",
              "next": "attention"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        },
        {
          "id": "check-2",
          "goal": "Confirm the actual setting.",
          "question": "Is Repair Mode available in System settings and understood before handoff?",
          "sourceIds": [
            "pixel-repair"
          ],
          "options": [
            {
              "id": "yes",
              "label": "Ready to use Repair Mode",
              "next": "ready"
            },
            {
              "id": "no",
              "label": "Option absent or unclear",
              "next": "service"
            },
            {
              "id": "unknown",
              "label": "Not checked / unsure",
              "next": "uncertain"
            }
          ]
        }
      ],
      "legacyPreparation": [
        "You own and can unlock this Pixel 7",
        "Android 14 December 2023 update or later",
        "At least 2 GB of free storage",
        "A verified backup using your existing backup method",
        "Your own screen-lock credential kept private",
        "A private place to keep your findings",
        "A current backup if the device is accessible"
      ]
    }
  ],
  "stages": [
    {
      "id": "baseline",
      "title": "Make a comparable baseline",
      "items": [
        "Use a clear intact lens and good lighting; a cracked lens stops cleaning.",
        "Use Pixel Camera for the camera comparison, then identify the affected preview.",
        "Confirm the intended accessory is connected and supports media audio."
      ]
    },
    {
      "id": "handoff",
      "title": "Collect the useful distinctions",
      "items": [
        "Record cache-only clearing separately from a restart or app update.",
        "Keep personal photos and audio outside this report.",
        "Verify backup and Repair Mode requirements before handoff."
      ]
    },
    {
      "id": "return",
      "title": "Repeat the same conditions",
      "items": [
        "Check the same preview and comfortable-volume audio route.",
        "Keep a camera fault and a pairing fault as separate observations.",
        "Document any missing accessory or unperformed comparison for the provider."
      ]
    }
  ],
  "prerequisites": [
    "Confirm the exact model locally.",
    "Review the stop conditions before attempting any included check."
  ],
  "tools": [
    "Existing safe accessories only when the included task calls for them."
  ],
  "materials": [
    "Your own existing backup method.",
    "Credentials kept privately outside this record."
  ],
  "checks": [
    {
      "id": "safety",
      "question": "Is it safe to continue with a non-invasive preparation record?",
      "goal": "Use the stop route for suspected damage; it still creates a useful service report.",
      "sourceIds": [
        "pixel-camera",
        "pixel-bt",
        "pixel-repair"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger",
          "next": "scope"
        },
        {
          "id": "danger",
          "label": "Damage, swelling, smoke or unsafe heat",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "scope",
      "question": "Have you reviewed the 3 included task records and marked any unperformed checks?",
      "goal": "Preserve lens, app and audio-route differences when several everyday functions seem unreliable.",
      "sourceIds": [
        "pixel-camera",
        "pixel-bt",
        "pixel-repair"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Records reviewed",
          "next": "data"
        },
        {
          "id": "partial",
          "label": "Only some records are available",
          "next": "partial"
        },
        {
          "id": "unknown",
          "label": "Not reviewed yet",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "data",
      "question": "Is backup and private owner access ready, or has the unresolved data risk been discussed with the provider?",
      "goal": "A prepared report does not guarantee that a repair preserves data.",
      "sourceIds": [
        "pixel-camera",
        "pixel-bt",
        "pixel-repair"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Ready or discussed with the provider",
          "next": "ready"
        },
        {
          "id": "no",
          "label": "Data risk still needs discussion",
          "next": "data-risk"
        },
        {
          "id": "unknown",
          "label": "Not checked",
          "next": "uncertain"
        }
      ]
    }
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "scope"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "scope",
      "answer": "yes",
      "to": "data"
    },
    {
      "from": "scope",
      "answer": "partial",
      "to": "partial"
    },
    {
      "from": "scope",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "data",
      "answer": "yes",
      "to": "ready"
    },
    {
      "from": "data",
      "answer": "no",
      "to": "data-risk"
    },
    {
      "from": "data",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "steps": [
    {
      "id": "stage-baseline",
      "text": "Make a comparable baseline: Use a clear intact lens and good lighting; a cracked lens stops cleaning. Use Pixel Camera for the camera comparison, then identify the affected preview. Confirm the intended accessory is connected and supports media audio.",
      "sourceIds": [
        "pixel-camera",
        "pixel-bt",
        "pixel-repair"
      ],
      "locator": "Preparation pack synthesis of the linked manufacturer tasks; individual operations retain their task-specific source sections."
    },
    {
      "id": "stage-handoff",
      "text": "Collect the useful distinctions: Record cache-only clearing separately from a restart or app update. Keep personal photos and audio outside this report. Verify backup and Repair Mode requirements before handoff.",
      "sourceIds": [
        "pixel-camera",
        "pixel-bt",
        "pixel-repair"
      ],
      "locator": "Preparation pack synthesis of the linked manufacturer tasks; individual operations retain their task-specific source sections."
    },
    {
      "id": "stage-return",
      "text": "Repeat the same conditions: Check the same preview and comfortable-volume audio route. Keep a camera fault and a pairing fault as separate observations. Document any missing accessory or unperformed comparison for the provider.",
      "sourceIds": [
        "pixel-camera",
        "pixel-bt",
        "pixel-repair"
      ],
      "locator": "Preparation pack synthesis of the linked manufacturer tasks; individual operations retain their task-specific source sections."
    }
  ],
  "outcomeChecks": [
    "Front/rear camera differences in good lighting",
    "Connected rather than merely saved audio accessory",
    "Separate app cache actions from data deletion"
  ],
  "stopConditions": [
    "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
    "Set damaged accessories aside. Do not open mains adapters or force connectors.",
    "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
  ],
  "sources": [
    {
      "id": "pixel-camera",
      "title": "Fix Pixel Camera app",
      "url": "https://support.google.com/pixelphone/answer/6306624?hl=en",
      "locator": "General troubleshooting steps 1–3; Selfie camera; Shutter delay",
      "purpose": "Cache-only cleanup, camera comparisons and lighting",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-bt",
      "title": "Fix Pixel Bluetooth problems",
      "url": "https://support.google.com/pixelphone/answer/7334382?hl=en",
      "locator": "Bluetooth basics; Cannot hear music; Cannot make or get calls",
      "purpose": "Connected versus saved, media and phone audio profiles",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-repair",
      "title": "Use Pixel Repair Mode",
      "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
      "locator": "Learn how it works; Access; Exit",
      "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed.",
      "verifiedUnits": {
        "GB": [
          2
        ]
      }
    },
    {
      "id": "pixel-safety",
      "title": "Pixel 7 safety and regulatory guide",
      "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
      "locator": "Safety warnings; Repair and service; Charging",
      "purpose": "Model-specific damaged-device and charging safety",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "id": "phone-pixel-settings",
      "path": "/assets/phone-pixel-settings.svg",
      "title": "Pixel 7 settings paths",
      "alt": "Schematic settings routes for Battery usage, Camera app Clear cache, Bluetooth Media audio, and Screen protector mode. Labels may vary with installed Android.",
      "sourceIds": [
        "pixel-battery",
        "pixel-camera",
        "pixel-bt",
        "pixel-touch"
      ],
      "caption": "Original settings schematic. Use the visible option on the installed OS; unavailable controls remain untested.",
      "kind": "Original schematic"
    }
  ],
  "relatedIds": [
    "pixel7-camera-preview",
    "pixel7-bluetooth-audio",
    "pixel7-repair-mode"
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Handoff packet assembled",
      "text": "Review the evidence report and share it directly with the provider you choose.",
      "handoff": [
        "Front/rear camera differences in good lighting",
        "Connected rather than merely saved audio accessory",
        "Separate app cache actions from data deletion",
        "Retain which included task records are unfinished, unavailable or stopped.",
        "Confirm the provider’s data-handling plan before agreeing to data-changing work."
      ]
    },
    "partial": {
      "type": "preparation_saved",
      "title": "Partial packet ready",
      "text": "The packet lists available results alongside missing task records. Use it to agree which safe observations remain.",
      "handoff": [
        "Front/rear camera differences in good lighting",
        "Connected rather than merely saved audio accessory",
        "Separate app cache actions from data deletion",
        "Retain which included task records are unfinished, unavailable or stopped.",
        "Confirm the provider’s data-handling plan before agreeing to data-changing work."
      ]
    },
    "data-risk": {
      "type": "service_needed",
      "title": "Data protection needs a conversation",
      "text": "Export the available evidence and discuss backup or access limitations before handing over the device.",
      "handoff": [
        "Tell the provider which data is inaccessible and whether a verified backup exists.",
        "Front/rear camera differences in good lighting",
        "Connected rather than merely saved audio accessory",
        "Separate app cache actions from data deletion",
        "Retain which included task records are unfinished, unavailable or stopped.",
        "Confirm the provider’s data-handling plan before agreeing to data-changing work."
      ]
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Unconfirmed handoff packet",
      "text": "The report keeps unknown fields and unperformed checks visible. Ask the provider which observation is safe and necessary next.",
      "handoff": [
        "Explain that safety or readiness has not yet been confirmed.",
        "Front/rear camera differences in good lighting",
        "Connected rather than merely saved audio accessory",
        "Separate app cache actions from data deletion",
        "Retain which included task records are unfinished, unavailable or stopped.",
        "Confirm the provider’s data-handling plan before agreeing to data-changing work."
      ]
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop-use handoff packet",
      "text": "Do not reproduce a hazardous fault. Export the observations already available and follow manufacturer service guidance.",
      "handoff": [
        "Do not use, charge, open or press on equipment with suspected battery damage.",
        "Keep suspected damaged accessories out of routine comparison tests.",
        "Front/rear camera differences in good lighting",
        "Connected rather than merely saved audio accessory",
        "Separate app cache actions from data deletion",
        "Retain which included task records are unfinished, unavailable or stopped.",
        "Confirm the provider’s data-handling plan before agreeing to data-changing work."
      ]
    }
  },
  "workflow": {
    "family": "condition-matrix",
    "summary": "Preserve lens, app and audio-route differences when several everyday functions seem unreliable.",
    "osOptions": [
      "android14-dec2023-plus",
      "android-earlier",
      "android-unknown"
    ],
    "fields": [
      {
        "id": "preview-side",
        "label": "Affected camera preview",
        "type": "select",
        "options": [
          {
            "value": "front",
            "label": "Front preview"
          },
          {
            "value": "rear",
            "label": "Rear preview"
          },
          {
            "value": "both",
            "label": "Both previews"
          },
          {
            "value": "unknown",
            "label": "Not isolated"
          }
        ]
      },
      {
        "id": "accessory-mode",
        "label": "Bluetooth accessory status",
        "type": "select",
        "options": [
          {
            "value": "connected",
            "label": "Connected with media audio enabled"
          },
          {
            "value": "saved",
            "label": "Saved only"
          },
          {
            "value": "unavailable",
            "label": "Accessory unavailable"
          },
          {
            "value": "unknown",
            "label": "Not checked"
          }
        ]
      },
      {
        "id": "media-kept",
        "label": "Personal test media kept outside the report",
        "type": "select",
        "options": [
          {
            "value": "yes",
            "label": "Confirmed"
          },
          {
            "value": "no",
            "label": "Not yet"
          },
          {
            "value": "unknown",
            "label": "Not known"
          }
        ]
      }
    ],
    "matrix": {
      "title": "Before, during and after service",
      "rows": [
        {
          "id": "pack-condition-1",
          "label": "Comparison 1",
          "condition": "Front and rear preview in the same good lighting"
        },
        {
          "id": "pack-condition-2",
          "label": "Comparison 2",
          "condition": "Known audio through the intended connected media accessory"
        },
        {
          "id": "pack-condition-3",
          "label": "Comparison 3",
          "condition": "After service: the same camera side and media route"
        }
      ],
      "results": [
        {
          "value": "not-tested",
          "label": "Not checked"
        },
        {
          "value": "works",
          "label": "Expected response"
        },
        {
          "value": "fails",
          "label": "Symptom present"
        },
        {
          "value": "intermittent",
          "label": "Comes and goes"
        },
        {
          "value": "not-applicable",
          "label": "Not available / not applicable"
        }
      ]
    },
    "logPrompts": [
      "Front and rear preview in the same good lighting",
      "Known audio through the intended connected media accessory",
      "After service: the same camera side and media route"
    ],
    "reportFocus": [
      "Front/rear camera differences in good lighting",
      "Connected rather than merely saved audio accessory",
      "Separate app cache actions from data deletion"
    ],
    "notDoneGuidance": [
      "An absent task record remains unstarted in the packet.",
      "Only mark a check performed when its recorded condition actually occurred.",
      "Stopped or unavailable tests remain useful handoff evidence."
    ]
  },
  "estimatedDuration": {
    "minutes": 25,
    "label": "Planning estimate for assembling existing evidence; excludes testing, backup and service."
  }
}