{
  "id": "pixel7-heat-events",
  "modelId": "pixel7",
  "title": "Heat events: workload, cooling and recurrence",
  "intent": "Document naturally occurring heat restrictions or shutdowns and the safe later result.",
  "category": "power",
  "sourceIds": [
    "pixel-heat",
    "pixel-battery",
    "pixel-safety"
  ],
  "prerequisites": [
    "No swelling, smoke, melted port or physical damage",
    "Cooler ventilated area available"
  ],
  "tools": [
    "Existing Settings app only after the phone has cooled"
  ],
  "steps": [
    {
      "id": "event",
      "text": "Record the observed restriction: slowed charging, disabled camera/flash, connectivity restriction, warning or shutdown. Do not infer a temperature from touch alone.",
      "sourceIds": [
        "pixel-heat"
      ],
      "locator": "How your phone protects itself"
    },
    {
      "id": "activity",
      "text": "Choose the activity already in progress, such as camera, navigation, hotspot, setup or charging. Keep sun or enclosed-space exposure as a separate condition.",
      "sourceIds": [
        "pixel-heat"
      ],
      "locator": "Warm activities; Keep phone from getting too hot"
    },
    {
      "id": "cool",
      "text": "If too hot, disconnect power when safe, move to a cooler place and stop using it until cooled. If it shut down, let it cool before restarting.",
      "sourceIds": [
        "pixel-heat"
      ],
      "locator": "What to do if too hot; protective shutdown"
    },
    {
      "id": "guidance",
      "text": "After cooling, look for Battery → Battery diagnostics → Phone is very warm. The source lists Pixel 6 and later, but if this installed OS lacks the option, record unavailable.",
      "sourceIds": [
        "pixel-heat"
      ],
      "locator": "Check device temperature"
    },
    {
      "id": "later",
      "text": "Observe ordinary cooler use without recreating heavy load. Recurring shutdowns or unexplained restrictions should go to Google with workload and charging context.",
      "sourceIds": [
        "pixel-heat"
      ],
      "locator": "Continued shutdown: contact Pixel support"
    }
  ],
  "checks": [
    {
      "id": "safety",
      "goal": "Check for a reason to stop before powered tests.",
      "question": "Is there swelling, lifted glass, casing separation, liquid damage, smoke, a burning smell, or damaged charging equipment?",
      "sourceIds": [
        "pixel-safety"
      ],
      "options": [
        {
          "id": "safe",
          "label": "No visible danger; safe to continue",
          "next": "cooled"
        },
        {
          "id": "danger",
          "label": "Yes, or suspected damage",
          "next": "stop"
        },
        {
          "id": "unknown",
          "label": "I cannot confirm safety",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "cooled",
      "question": "Has the phone cooled enough for ordinary safe use?",
      "goal": "Keep cooling ahead of diagnostics.",
      "sourceIds": [
        "pixel-heat"
      ],
      "options": [
        {
          "id": "yes",
          "label": "Cooled; safe ordinary use",
          "next": "later"
        },
        {
          "id": "no",
          "label": "Still too hot or warning persists",
          "next": "attention"
        },
        {
          "id": "unknown",
          "label": "Cannot safely assess",
          "next": "uncertain"
        }
      ]
    },
    {
      "id": "later",
      "question": "What occurred during later cooler ordinary use?",
      "goal": "Record recurrence without a stress test.",
      "sourceIds": [
        "pixel-heat"
      ],
      "options": [
        {
          "id": "normal",
          "label": "Normal functions returned",
          "next": "ready"
        },
        {
          "id": "repeat",
          "label": "Shutdown or restriction recurred",
          "next": "service"
        },
        {
          "id": "unknown",
          "label": "No later observation",
          "next": "uncertain"
        }
      ]
    }
  ],
  "terminals": {
    "ready": {
      "type": "preparation_saved",
      "title": "Comparison recorded",
      "text": "Keep the heat-event context and return to normal behavior. A normal later observation does not establish long-term battery health.",
      "handoff": [
        "Observed restriction and activity already underway",
        "Power connection and environment category",
        "Cooling response, later recurrence and diagnostic option availability"
      ]
    },
    "attention": {
      "type": "maintenance_possible",
      "title": "Complete the missing preparation",
      "text": "Continue cooling out of direct sun with active use stopped. Do not start diagnostics while the device remains too hot.",
      "handoff": [
        "Wait for a comfortable cooled condition before checking settings.",
        "Observed restriction and activity already underway",
        "Power connection and environment category",
        "Cooling response, later recurrence and diagnostic option availability"
      ]
    },
    "service": {
      "type": "service_needed",
      "title": "Discuss the recorded result with support",
      "text": "Tell Google about recurring shutdowns or restrictions in cooler normal use, including whether power was connected.",
      "handoff": [
        "Observed restriction and activity already underway",
        "Power connection and environment category",
        "Cooling response, later recurrence and diagnostic option availability"
      ]
    },
    "uncertain": {
      "type": "preparation_saved",
      "title": "Keep the unknowns in your handoff",
      "text": "Cooling or a later normal-use period was not observed, so recovery remains unknown.",
      "handoff": [
        "Tell support whether the phone cooled, restarted or showed available temperature guidance.",
        "Observed restriction and activity already underway",
        "Power connection and environment category",
        "Cooling response, later recurrence and diagnostic option availability"
      ]
    },
    "stop": {
      "type": "service_needed",
      "title": "Stop powered checks",
      "text": "Stop using or charging damaged equipment. Do not open or press on the phone or handle hot or smoking equipment. Contact Google or an authorized provider; use local emergency help for immediate fire danger.",
      "handoff": [
        "Report swelling, casing separation, smoke or damaged ports as hardware danger rather than an ordinary heat event.",
        "Observed restriction and activity already underway",
        "Power connection and environment category",
        "Cooling response, later recurrence and diagnostic option availability"
      ]
    }
  },
  "outcomeChecks": [
    "Keep the heat-event context and return to normal behavior. A normal later observation does not establish long-term battery health.",
    "Tell Google about recurring shutdowns or restrictions in cooler normal use, including whether power was connected."
  ],
  "diagramId": "phone-heat-response",
  "workflow": {
    "family": "intermittent-log",
    "summary": "Keep the original event and later cooler condition separate; no deliberate overheating.",
    "fields": [
      {
        "id": "pixel-heat-effect",
        "label": "Observed effect",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "charge",
            "label": "Charging slowed or stopped"
          },
          {
            "value": "camera",
            "label": "Camera or flash restricted"
          },
          {
            "value": "network",
            "label": "Connection restricted"
          },
          {
            "value": "warning",
            "label": "Heat warning"
          },
          {
            "value": "shutdown",
            "label": "Phone shut down"
          }
        ]
      },
      {
        "id": "pixel-heat-workload",
        "label": "Activity before event",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "camera",
            "label": "Camera/video"
          },
          {
            "value": "navigation",
            "label": "Navigation"
          },
          {
            "value": "hotspot",
            "label": "Hotspot or tethering"
          },
          {
            "value": "setup",
            "label": "Setup or restore"
          },
          {
            "value": "idle-charge",
            "label": "Charging with light use"
          }
        ]
      },
      {
        "id": "pixel-heat-place",
        "label": "Environment category",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "sun",
            "label": "Direct sun or hot vehicle"
          },
          {
            "value": "enclosed",
            "label": "Covered or enclosed space"
          },
          {
            "value": "room",
            "label": "Ventilated room"
          }
        ]
      },
      {
        "id": "pixel-heat-guidance",
        "label": "Temperature guidance option",
        "type": "select",
        "options": [
          {
            "value": "unknown",
            "label": "Not checked / unknown"
          },
          {
            "value": "reviewed",
            "label": "Present and reviewed after cooling"
          },
          {
            "value": "absent",
            "label": "Unavailable on installed OS"
          },
          {
            "value": "deferred",
            "label": "Deferred until cooled"
          }
        ]
      }
    ],
    "matrix": {
      "title": "Cooling and recurrence",
      "rows": [
        {
          "id": "restriction",
          "label": "Original ordinary-use event",
          "condition": "Historical observation; do not repeat a harmful condition"
        },
        {
          "id": "after-cooling",
          "label": "Later cooler ordinary use",
          "condition": "No warning; normal handling; same basic function"
        },
        {
          "id": "guidance",
          "label": "On-device temperature guidance",
          "condition": "Only if available after cooling"
        }
      ],
      "results": [
        {
          "value": "not-tested",
          "label": "Not tested"
        },
        {
          "value": "works",
          "label": "Expected result"
        },
        {
          "value": "fails",
          "label": "Problem observed"
        },
        {
          "value": "intermittent",
          "label": "Intermittent"
        },
        {
          "value": "not-applicable",
          "label": "Not applicable"
        }
      ]
    },
    "reportFocus": [
      "Warning/restriction versus warmth alone",
      "Repeated shutdowns in cooler use"
    ],
    "notDoneGuidance": [
      "A missing diagnostic menu is not a hardware failure.",
      "Do not deliberately recreate a heat warning for the log."
    ],
    "logPrompts": [
      "Charging slowed during an existing activity",
      "Camera or network was restricted",
      "Device shut down",
      "Normal function returned after cooling",
      "Restriction returned in cooler use"
    ],
    "osOptions": [
      "android14-dec2023-plus",
      "android-earlier",
      "android-unknown"
    ]
  },
  "entityKind": "task",
  "version": "2.0.0",
  "deviceFamily": "phone",
  "modelApplicability": {
    "id": "pixel7",
    "name": "Pixel 7",
    "family": "phone",
    "revision": "Standard Pixel 7 (2022), stock Android",
    "os": "Android 14 December 2023 update or later for Repair Mode. Other checks: stock Android with the named settings available.",
    "region": "US-first; repair options depend on country and warranty.",
    "help": "Open Settings → About phone and confirm Pixel 7. Check Android version and security update locally. Pixel 7a and Pixel 7 Pro are separate models.",
    "exclusions": [
      "Pixel 7a",
      "Pixel 7 Pro",
      "Pixel 6",
      "custom Android ROM"
    ],
    "sourceIds": [
      "pixel-safety",
      "pixel-repair"
    ]
  },
  "exclusions": [
    "Pixel 7a",
    "Pixel 7 Pro",
    "Pixel 6",
    "custom Android ROM"
  ],
  "materials": [
    "Keep any existing backup accessible to you.",
    "Keep credentials and personal files outside this record."
  ],
  "stopConditions": [
    "Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.",
    "Set damaged accessories aside. Do not open mains adapters or force connectors.",
    "Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step."
  ],
  "branches": [
    {
      "from": "safety",
      "answer": "safe",
      "to": "cooled"
    },
    {
      "from": "safety",
      "answer": "danger",
      "to": "stop"
    },
    {
      "from": "safety",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "cooled",
      "answer": "yes",
      "to": "later"
    },
    {
      "from": "cooled",
      "answer": "no",
      "to": "attention"
    },
    {
      "from": "cooled",
      "answer": "unknown",
      "to": "uncertain"
    },
    {
      "from": "later",
      "answer": "normal",
      "to": "ready"
    },
    {
      "from": "later",
      "answer": "repeat",
      "to": "service"
    },
    {
      "from": "later",
      "answer": "unknown",
      "to": "uncertain"
    }
  ],
  "sources": [
    {
      "id": "pixel-heat",
      "title": "Help keep Pixel from getting too warm",
      "url": "https://support.google.com/pixelphone/answer/3333708?hl=en",
      "locator": "Temperature; How phone protects itself; Too hot",
      "purpose": "Cool-down response and recurring shutdown escalation",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-battery",
      "title": "Fix Pixel battery drain",
      "url": "https://support.google.com/pixelphone/answer/6090599?hl=en",
      "locator": "Battery diagnostics; Battery usage; Updates; Still have issues",
      "purpose": "App-use review, optimization and post-update context",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-safety",
      "title": "Pixel 7 safety and regulatory guide",
      "url": "https://support.google.com/pixelphone/answer/12164747?hl=en",
      "locator": "Safety warnings; Repair and service; Charging",
      "purpose": "Model-specific damaged-device and charging safety",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    },
    {
      "id": "pixel-repair",
      "title": "Use Pixel Repair Mode",
      "url": "https://support.google.com/pixelphone/answer/14266732?hl=en",
      "locator": "Learn how it works; Access; Exit",
      "purpose": "Android 14 December 2023+, 2 GB, backups, possible reset and credential privacy",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed.",
      "verifiedUnits": {
        "GB": [
          2
        ]
      }
    },
    {
      "id": "iphone-heat",
      "title": "iPhone temperature management",
      "url": "https://support.apple.com/en-us/118431",
      "locator": "Device gets too warm; Charging On Hold; Temperature warning",
      "purpose": "Cooling and temperature-related charging/display restrictions",
      "checkedAt": "2026-10-13",
      "reuse": "Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.",
      "licenseStatus": "Public official support documentation; no redistribution license assumed."
    }
  ],
  "assets": [
    {
      "id": "phone-heat-response",
      "path": "/assets/phone-heat-response.svg",
      "title": "Heat-event observation path",
      "alt": "Schematic flow from a naturally occurring warning to stopped active use, safe cooling and a later ordinary-use observation; repeated warnings lead to support.",
      "sourceIds": [
        "iphone-heat",
        "pixel-heat"
      ],
      "caption": "Original cooling and observation schematic. Do not deliberately reproduce a heat warning or assume a fixed cooling time.",
      "kind": "Original schematic"
    }
  ],
  "relatedIds": [
    "pixel7-battery-drain",
    "pixel7-touch-response",
    "pixel7-wired-charge"
  ],
  "estimatedDuration": {
    "minutes": 20,
    "label": "Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time."
  }
}