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Device evidence task · iPhone 13

Wireless charging: alignment and case comparison

Compare a known Qi setup with alignment, covering and wired-power conditions.

Version 2.0.0 · About 20 minutes to organize observations

Planning estimate for recording observations; excludes charging, backups, drying and service. Not a measured repair time.

Confirm the exact model

Enable JavaScript to record observations. The complete preparation guide is available below.

Preparation guide

  1. Power the Qi charger with its supplied or recommended adapter on a level surface. Disconnect Lightning before judging wireless charging.

    Source: How to wirelessly charge your iPhone · Charge wirelessly; USB connection takes precedence

  2. Set the iPhone display-up in the charger center or manufacturer-marked position. Look for the charging indication after a few seconds.

    Source: How to wirelessly charge your iPhone · Charge wirelessly steps 3–4

  3. Remove thick, metal or battery cases if safely removable. Keep cards, magnetic mounts and other objects out of the phone-to-pad gap.

    Source: How to wirelessly charge your iPhone · Learn more: objects and cases

  4. Observe without moving or using the phone. If a notification shifts its position, record that occurrence instead of repeatedly sliding it around.

    Source: How to wirelessly charge your iPhone · Vibration can shift position

  5. If an intact Lightning setup is available and the connector is dry, compare wired charging separately. If warmth pauses charging, let the phone cool before another observation.

    Source: If your iPhone will not charge · Different cable/charger; charging behavior

Schematic top and side views show a display-up phone centered on a supported powered pad, clear gap without cards or metal, and separate case and wired comparisons.
Original alignment schematic. iPhone uses its compatible Qi setup; Pixel 7 uses a compatible Qi 1.x charger or Pixel Stand. · Original schematic; follow the linked manufacturer instructions.

Check the result

  • Save the alignment and covering that allowed charging. Observe recurrence during ordinary use before calling the issue resolved.
  • Discuss the wireless-only or both-path result with Apple and the charger maker. Bring the charger compatibility information.
Stop conditions
  • Stop using and charging equipment with swelling, casing separation, smoke, a burning smell or suspected battery damage. Do not open or press on it.
  • Set damaged accessories aside. Do not open mains adapters or force connectors.
  • Do not erase, reset, flash firmware or bypass a lock as a default diagnostic step.
Official sources and model fit
  1. How to wirelessly charge your iPhone

    Charge wirelessly; Learn more · Checked 2026-10-13
    Qi setup, centering, cases, metal and USB precedence
    Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.

  2. If your iPhone will not charge

    If your device will not charge, steps 1–8 · Checked 2026-10-13
    External power checks and two 30-minute charging intervals
    Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.

  3. iPhone 13 technical specifications

    External Buttons and Connectors; Power and Battery · Checked 2026-10-13
    Lightning, physical controls and wireless charging applicability
    Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.

  4. Important safety information for iPhone

    Handling; Repairing; Battery; Charging · Checked 2026-10-13
    Stop use for suspected damage and use trained battery service
    Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.

  5. Identify your iPhone model

    Find the model name / iPhone 13 · Checked 2026-10-04
    Model confirmation
    Reference only. Original paraphrase; no copied images or manual pages.

  6. Prepare iPhone for a service appointment

    Get ready; Bring in; Get back from service · Checked 2026-10-13
    Backup, OS-specific service readiness, credential privacy and returned-device data
    Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.

  7. Charge your Pixel phone

    Wireless charging on Pixel 9a and earlier; Charging tips · Checked 2026-10-13
    Pixel 7 Qi 1.x or compatible Pixel Stand and unobstructed charging
    Reference only. Bounded original paraphrase and original schematics; no copied support images or pages.

Original preparation workflow based on the linked documents. No hands-on device repair testing is claimed.

Related preparation

Exact modelSymptom & recordOpen