Diagnostics & controls

Run the Apple silicon diagnostic entry and preserve its result for service.

Separate screen surface and accessory effects from persistent touch faults.

Separate silent settings, blocked openings and call-only audio symptoms.

Distinguish a lens obstruction from a recurring Pixel Camera app problem.

Check whether a repeatable startup symptom changes in Apple silicon safe mode.

Separate accessibility and input-source settings from repeatable key failure.

Separate muted or redirected audio from silent built-in speakers.

Record whether the M1 Air reaches startup options before seeking data-safe support.

Gather an official hardware-scan result without changing firmware.

Check an optional privacy shutter before treating a black camera preview as failure.

Separate disabled trackpad settings from unsupported gestures and surface contamination.

Check TrackPoint enablement and middle-button scrolling without removing keys.

Check reader presence and safe finger contact without weakening account security.